Feedback is Worth Gathering

💐 The awareness of feedback we get from our customers is of utmost importance. A channel that teaches us what is or is not important to the people we desire to influence.

 

🌺 It’s usually a confidence boost for our businesses or companies, when we know how much people value what we offer.☺️

 

🌻 The really think the challenge is to set up a system both to gather and evaluate feedback information – to be open and to listen to customers’ view.

 

🌹 Here are some simple ways we can gather feedback from our customers:

 

🐇 Behavior and body language observation

 

🐇 Complaints

 

🐇 Verbal Comments

 

🐇 Questions asked

 

🐇 Recommendations

 

🐇 Repeat business

 

🐇 Conversation with customers

 

A list of what our customers value most about our business can be helpful to 

 

🍎 our marketing messages, 

 

🥭 our brand, 

 

🍉 our unique selling proposition, 

 

🍐 our customer commitment statement, 

 

🍓our list of attractive benefits, 

 

🍈our website, and even…

 

🍍our elevator pitch. 

 

🐬 “Remember…

“No matter how good your feedback is, you always start over with the next customer.”

 

  —    Shep Hyken